GlowCandle Privacy Policy

Legal

Privacy Policy

GlowCandle — Relax & Sleep Effective: May 20, 2026 5 min read

Table of contents

  1. 1 Information we collect
  2. 2 How we use information
  3. 3 Data sharing
  4. 4 Data retention
  5. 5 Children's privacy
  6. 6 Your rights
  7. 7 Security
  8. 8 Changes to policy

Welcome to GlowCandle

GlowCandle — Relax & Sleep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our iOS application, GlowCandle.

By downloading or using GlowCandle, you agree to the practices described in this policy. Please read it carefully.

GlowCandle is a virtual candle and ambient music app. We designed it to be simple, calm, and private — just like a real candle.

1. Information we collect

GlowCandle is designed with a privacy-first approach. We collect minimal data to ensure the app functions properly.

Data we do NOT collect:

  • Your name, email address, or any personal identifiers
  • Your location or GPS data
  • Your contacts, camera, or microphone data
  • Any payment information

Data that may be collected automatically:

  • Basic app usage analytics (candle selections, session duration) — anonymized and aggregated only
  • Crash reports and diagnostic data to improve app stability
  • Device type and iOS version for compatibility purposes

2. How we use information

Any data we collect is used solely for the following purposes:

  • To operate and maintain the GlowCandle app
  • To fix bugs, crashes, and improve app performance
  • To understand which candle types and music are most popular (in aggregate, not per user)
  • To ensure compatibility with new iOS updates

We do not use your data for advertising, marketing, or any commercial purpose beyond operating the app.

3. Data sharing & third parties

We do not sell, rent, or trade your personal information to any third parties.

We may use trusted third-party services to help operate our app:

  • Apple Analytics — for anonymized crash and performance data (governed by Apple's Privacy Policy)
  • Apple App Store — for app distribution and in-app purchases if applicable
We will never sell your data. GlowCandle earns no revenue from your personal information.

4. Data retention

Since GlowCandle does not collect personal data, there is nothing to retain or delete on our end. Any anonymized diagnostic data provided by Apple is retained per Apple's own data retention policies.

Your in-app preferences (selected candle, music, brightness) are stored only on your device and are deleted when you uninstall the app.

5. Children's privacy

GlowCandle is suitable for all ages. Our app does not knowingly collect any personal information from children under the age of 13 (or the equivalent age in your country).

If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

6. Your rights

Depending on your region, you may have the following rights regarding your data:

  • The right to know what data we have about you
  • The right to request deletion of your data
  • The right to opt out of any data collection
  • GDPR rights (for users in the European Union)
  • CCPA rights (for users in California)

Since we collect no personal data, exercising most of these rights is automatic. For any requests or concerns, please contact us below.

7. Security

We take reasonable technical and organizational measures to protect any data associated with our app. GlowCandle operates entirely on-device and does not transmit personal data over the internet.

All data stored on your device is protected by iOS's built-in security features, including encryption at rest.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page and notify users through an in-app notice or App Store update notes.

Continued use of GlowCandle after any changes constitutes your acceptance of the updated policy.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

GlowCandle Support Team

support@glowcandle.app  ·  glowcandle.app